From dispatch to doorstep, SMSMaster helps courier and logistics companies in Sri Lanka cut "where's my order" calls with real-time delivery updates customers can actually see.
Connect SMSMaster to your fleet or dispatch system for real-time customer updates on every parcel.
Confirm the moment a parcel is picked up or handed to a courier for delivery.
Give customers a heads-up window so someone's actually home to receive it.
Send a tracking URL customers can open anytime to see exactly where their parcel is.
Let customers reschedule a missed delivery with a simple SMS reply — no call center needed.
Confirm successful delivery with a timestamp, closing the loop for both sender and receiver.
Share the assigned driver's name and contact number for high-value or urgent parcels.
Set these up once as templates, then let SMSMaster trigger them automatically from your fleet or dispatch system.
Confirms collection and starts the tracking journey.
Updates from each hub as the parcel moves toward its destination.
Gives an estimated window so someone's home to receive it.
Two-way SMS lets the customer pick a new time instantly.
Closes the loop with a timestamped proof of delivery.
Use our REST API or webhooks to trigger status updates straight from your dispatch, fleet, or warehouse system.
POST https://api.smsmaster.lk/v1/messages Authorization: Bearer sk_live_*** { "to": "+94771234567", "sender_id": "YourCourier", "template": "out_for_delivery", "vars": { "parcel_id": "PKG7743", "eta": "6 PM" } }
Free trial credits included. No card required to get started.